Privacy Policy

At Melodii, it is of utmost importance to us that you as a customer can be assured that we follow all established guidelines regarding the use of personal data. We prioritize ensuring that you as a customer can always trust that we strictly adhere to the laws and regulations governing the processing of personal data.

General

This policy pertains to privacy and describes how Melodii collects, discloses, and retains your personal data.

Melodii Contact Information:

Richard Croshere Company Number: 69367639 VAT Number: NL001601199B87 Address: Oderweg 1, Warehouse 0006, Amsterdam, 104AG, The Netherlands CEO: Richard Croshere Email: richard@melodii.eu

What Personal Data Does Melodii Process?

Our data policy entails storing and processing as little of your data as possible. This means we only use the data necessary to fulfill your order and maintain communication with you. The personal data we collect from you as a customer includes:

  • Name
  • Address (shipping and billing)
  • Email address
  • Phone number
  • Customer number
  • Purchase history
  • IP address and information about website usage
  • Personal data entered during contact with customer service

When Do We Process Personal Data?

We process your personal data when you visit our website, shop with us, subscribe to our newsletter, create a member account, or contact our customer service.

How Long Are Personal Data Retained?

We retain personal data only for as long as justified by the purpose. The duration may vary depending on the type of personal data and the purpose.

How Do We Protect Your Personal Data?

We have taken all necessary security measures to protect your personal data. We prevent unauthorized access, dissemination, and alteration, including storing personal data in databases protected by authorization control and firewall. When communicating your personal data to partners, there is always a data processing agreement in place, and communication is encrypted.

Contact

Phone: +31 6 38494559 Email: help@melodii.eu Address: Oderweg 1, Warehouse 0006, Amsterdam 1043AG, The Netherlands Support: Monday - Friday (9.00 - 17.00 CET)